Customers with a Members Portal account
Please contact us using the web form on the Members Portal.
You can contact us through our web form as follows.
1. Please log in to the Members Portal.
https://members.classmethod.
2. Click on "Inquiry" from the menu on the left to open the support page.
3. Please use the "Submit Inquiry" link at the top of the screen.
Customers who do not have a Member's Portal account
Please contact us using the opswitch support page form below.
We can only respond to inquiries in Japanese or English.
https://opswitch.zendesk.com/hc/ja/requests/new
■ Scope of Support
・Entry Plan / Standard Plan customers
We accept general inquiries.
・Free Plan customers
We only accept inquiries regarding sign-up issues, account cancellation, or MFA deactivation.
You can also cancel your account yourself after logging in. Please refer to this page.